Terms of Service
Last updated: July 11, 2026
1. Acceptance of Terms
These Terms of Service constitute a legally binding agreement between the user and Top Hat Chimney. By accessing or using the website located at chimneyrepairlongislandny.com, or by submitting a service request through any channel offered on the site, the user acknowledges that they have read, understood, and agreed to be bound by every provision set forth herein. If any individual does not agree to these terms in their entirety, they should refrain from using the website or requesting services. Use of the site following publication of these terms constitutes unambiguous acceptance of them.
2. Revisions to These Terms
Top Hat Chimney reserves the right to modify, update, or replace any portion of these Terms of Service at any time and at its sole discretion. When revisions are made, the updated terms will be published on chimneyrepairlongislandny.com and the Last Updated date reflected at the top of the page will be changed accordingly. It is the responsibility of the user to review these terms periodically. Continued access to the website or continued use of any services offered by Top Hat Chimney following the posting of revised terms constitutes the user’s acceptance of those changes. No separate notice will be issued to individual users when updates occur.
3. Scheduling, Cancellations, and Rescheduling
Top Hat Chimney asks that all customers provide a minimum of 24 hours’ advance notice when canceling or rescheduling a confirmed service appointment. This notice period allows the company to reallocate appointment times and avoid unnecessary costs associated with dispatching technicians or coordinating personnel.
Cancellations or rescheduling requests received with less than 24 hours’ notice may be subject to a late-cancellation fee. The specific fee amount, if applicable, will be communicated to the customer at the time of booking or upon confirmation of the appointment. Top Hat Chimney understands that genuine emergencies arise and will consider such circumstances on a case-by-case basis. Repeated late cancellations may result in requirements for advance payment before future appointments are confirmed.
4. Warranty on Workmanship and Parts
Top Hat Chimney stands behind the quality of its work. Specific workmanship warranty terms - including the duration and scope of coverage - will be provided to the customer at the time the applicable service is completed. These terms may vary depending on the nature of the work performed.
With respect to parts, materials, or equipment installed as part of any service, any warranty coverage is governed exclusively by the original manufacturer’s warranty terms and conditions. Top Hat Chimney does not extend or modify manufacturer warranties and is not responsible for defects, failures, or limitations arising under those manufacturer terms. Customers are encouraged to retain all documentation provided at the time of service for warranty reference purposes.
5. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of NY, without regard to its conflict-of-law provisions. Any dispute, claim, or controversy arising out of or relating to these terms, the website, or any services provided by Top Hat Chimney shall be subject to the exclusive jurisdiction of the appropriate courts located in the State of NY. By using this site or requesting services, the user consents to personal jurisdiction in those courts.
6. Scope of Services
Top Hat Chimney offers professional home services to residential and commercial customers in Long Island, NY, and the surrounding region. All services are subject to availability, and the company reserves the right to decline or modify the scope of any project based on a professional assessment of site conditions, safety considerations, or other relevant factors.
Users should be aware that certain service requests coordinated through chimneyrepairlongislandny.com may be carried out by independent service professionals or third-party partner contractors working in coordination with Top Hat Chimney. The company takes care in coordinating with qualified professionals, but the involvement of such parties is a standard aspect of how services in this area may be fulfilled.
7. Limitation of Liability
To the fullest extent permitted by applicable law, the total liability of Top Hat Chimney - whether arising in contract, tort, or otherwise - shall not exceed the total amount paid by the customer for the specific service giving rise to the claim. Top Hat Chimney shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to loss of use, loss of data, loss of revenue, or property damage not directly caused by the company’s own negligence. This limitation applies regardless of whether Top Hat Chimney was advised of the possibility of such damages.
8. Acceptable Use of the Website
Users of chimneyrepairlongislandny.com agree to access and use the website only for its intended purpose of learning about and requesting home services. The following activities are strictly prohibited:
- Automated scraping, crawling, or harvesting of any content or data from the site
- Submitting false, fraudulent, or misleading service requests
- Attempting to interfere with, disrupt, or gain unauthorized access to the website or its underlying systems
- Using the site in any manner that violates applicable local, state, or federal law
- Misrepresenting one’s identity or affiliation when communicating with Top Hat Chimney through the site
Top Hat Chimney reserves the right to block access to any user found to be violating these acceptable use standards.
9. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed severed from the remainder of the agreement. The remaining provisions shall continue in full force and effect as if the unenforceable provision had never been included. The parties agree that a court may modify such a provision only to the minimum extent necessary to make it enforceable, where permitted.
10. Intellectual Property
All content appearing on chimneyrepairlongislandny.com - including but not limited to text, graphics, logos, icons, images, photographs, and the overall design and layout of the site - is the property of Top Hat Chimney and is protected under applicable intellectual property laws. The Top Hat Chimney name, logo, and any associated branding elements may not be used, reproduced, distributed, or displayed without the express prior written permission of the company. Unauthorized use of any site content or branding may constitute infringement and could subject the user to legal liability.
11. Contact Information
Customers or site visitors with questions, concerns, or clarifications regarding these Terms of Service are encouraged to reach out directly. Top Hat Chimney is committed to addressing inquiries in a timely manner. Please use the contact form available at https://chimneyrepairlongislandny.com/contact-us/ to get in touch with the appropriate representative.